Privacy Policy

Wisma66 Privacy Policy – We Protect Your Data Like Our Own

Your privacy is not just a priority — it is our responsibility. See clearly how wisma66 collects, uses, and protects every piece of personal information you entrust to us.

Last Updated: 1 January 2026

This Privacy Policy describes the privacy practices of wisma66. By using our platform, you agree to the collection and use of information as described in this policy. Please read it carefully and contact us if you have any questions.

1

Privacy Policy Introduction and Scope

Wisma66 respects the privacy of all its users and is committed to protecting the personal information you share with us. This Privacy Policy is designed to clearly and transparently explain how we manage your personal data — from the moment you register to every time you use our platform.

This policy applies to all wisma66 users, including those who access the platform via the website wisma66.onl or via our mobile app for Android and iOS. It covers all data you provide directly, data collected automatically during use, and data we receive from trusted third parties.

Wisma66 acts as the data controller for personal information collected through our platform and is responsible for ensuring that data is processed in accordance with strict data protection principles. We do not sell, rent, or commercialize your personal data to any party for third-party marketing purposes.

Our Core Data Protection Principles

All data processing at wisma66 is guided by the principle: collected for a clear purpose, retained only for as long as necessary, protected with appropriate security measures, and never used beyond its original purpose of collection.

2

Types of Information We Collect

Wisma66 collects your personal information through three main channels: information you provide directly, information collected automatically, and information from legitimate third-party sources. Here is a detailed breakdown:

Data Category Examples of Information Collection Method
Identity Data Full name, date of birth, identity card number (MyKad) Registration & KYC
Contact Data Email address, phone number, home address Account registration
Financial Data Bank account number, e-wallet details, transaction records Deposits & withdrawals
Technical Data IP address, device type, web browser, operating system Automatically upon access
Gaming Data Game history, betting records, wins and losses Activity on the platform
Communications Data Support chat records, feedback, complaints Support interactions

We only collect information that is genuinely necessary to provide our services effectively and securely. You are not required to provide all information; however, failing to provide certain details may limit your ability to fully use the platform's features.

3

How We Use Your Personal Information

Wisma66 uses your personal data solely for legitimate, necessary purposes directly related to providing our services. The primary purposes for data use are as follows:

  • Account management: Creating, verifying, and maintaining your user account, including the required identity verification (KYC) process.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately via your chosen payment method.
  • Gaming service delivery: Running and delivering all games — from slots and casino to Live Casino, Sports Betting, and bingo — using your activity history to personalize your gaming experience.
  • Service communications: Sending important notifications related to your account, transactions, platform updates, and any information relevant to your use.
  • Security and fraud prevention: Identifying, investigating, and preventing fraudulent activity, money laundering, or any suspicious use of the platform.
  • Customer support: Understanding and resolving inquiries, complaints, or technical issues you report to our support team.
  • Legal compliance: Fulfilling applicable legal and regulatory obligations, including online gambling compliance requirements.
  • Platform improvements: Analyzing usage patterns in aggregate to improve our platform's performance, interface, and overall experience.

Wisma66 does not use your personal data for third-party marketing purposes without your explicit consent. You may withdraw marketing consent at any time through your account settings.

4

Information Sharing and Disclosure

Wisma66 does not sell, rent, or disclose your personal information to outside parties for commercial purposes. However, under certain circumstances, we may need to share your information with the following parties:

  • Trusted service providers: Third parties that help us operate the platform — including payment processors, gaming software providers, cloud services, and analytics providers — all subject to strict data protection agreements.
  • Regulatory body: Information required by relevant authorities or regulatory bodies as part of our legal compliance obligations.
  • Law enforcement agencies: When required by a valid court order, writ, or legal directive.
  • Fraud prevention services: Platforms or databases used to identify and prevent fraud, with data shared in a protected format.

All third-party service providers we engage are bound by written agreements that prohibit them from using your data for any purpose other than supporting the services provided to wisma66.

5

Data Protection and Security Measures

Wisma66 continuously invests in security infrastructure to ensure your personal data is always protected from unauthorized access, loss, destruction, or accidental disclosure. Our technical and organizational security measures include:

  • Transit encryption: All data traveling between your device and wisma66 servers is protected by 256-bit TLS/SSL protocols — the same encryption standard used by leading banking institutions.
  • Storage encryption: Sensitive data stored in our databases — including passwords and financial information — is encrypted using strong encryption algorithms.
  • Strict access controls: Only authorised personnel may access users' personal data, and all access is recorded for audit purposes.
  • Continuous monitoring: Our systems are continuously monitored to detect and respond to any security threats or suspicious activity.
  • Regular security testing: We conduct regular penetration testing and security audits to identify and address any system vulnerabilities.
  • Two-factor authentication (2FA): We offer two-factor authentication to provide an additional layer of protection for your account.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a significant data breach, wisma66 will promptly notify affected users in accordance with applicable legal requirements.

6

Your Rights as a wisma66 User

As a wisma66 user, you have important rights regarding your personal data. We fully respect and support the exercise of these rights:

Right of Access

Requesting a copy of all personal data we hold about you.

Right to Rectification

Requesting correction of inaccurate or incomplete data.

Right to Erasure

Requesting data deletion subject to legal obligations.

Right to Object

Objecting to data processing for specific purposes such as marketing.

Right to Restriction

Requesting restrictions on data processing under certain circumstances.

Right to Portability

Receiving your data in a machine-readable format.

To exercise any of the above rights, please contact the wisma66 support team via live chat or email us at [email protected]. We will process your request within 30 business days. In certain cases involving data deletion, we may need to retain some information to comply with legal obligations such as financial records and anti-money laundering compliance.

7

Cookies and Tracking Technologies

Wisma66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help the platform remember your preferences and make your browsing experience smoother.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled as they are essential for platform operation.
  • Preference Cookies: Saving your preferences such as language, display settings, and game configurations for a more personalized experience.
  • Analytics Cookies: Helping us understand how users interact with our platform in aggregate — without identifying individuals — for continuous improvement purposes.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

8

Data Storage and Transfer

Your personal data is stored on secure servers with adequate physical and digital protection. wisma66 retains your data for as long as necessary to fulfil the purpose of collection, or as required by applicable law — whichever is longer.

General data retention periods we follow:

  • Active account data: For the duration your account is active, plus 5 years after account closure for compliance purposes.
  • Financial transaction records: Minimum 7 years in accordance with financial and tax legal requirements.
  • Customer support communication logs: 3 years from the date of last interaction.
  • Technical log data: 90 days for security and troubleshooting purposes.

Where data needs to be transferred across borders for processing by our service providers, we ensure such transfers are carried out with adequate safeguards through appropriate data processing agreements and recognized transfer mechanisms.

9

Children's Privacy

Wisma66 strictly does not provide services to individuals under the age of 18. Our platform is not designed for, and does not intentionally collect, personal data from minors. This is a non-negotiable commitment.

The wisma66 registration process requires age verification, and we will promptly close any account found to be owned or accessed by an underage individual. If you become aware that a minor has registered an account on our platform, please contact us immediately so we can take appropriate action, including deleting all associated data.

Parents and guardians are encouraged to monitor their children's online activity and use the parental control tools available on devices to prevent access to gambling platforms.

10

Changes to This Privacy Policy

Wisma66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Any changes take effect as soon as the latest version is published on this page.

For significant and material changes — those that substantially alter how we collect or use your data — we will provide advance notice via in-platform notifications or your registered email at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page always reflects the latest version of this policy. We recommend checking this page periodically. Continued use of the wisma66 platform after any changes are made constitutes your acceptance of the updated policy.

11

Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, our team is ready to assist you. You can reach us through the following channels:

24/7 Customer Support

Use the live chat function in the bottom right corner of the wisma66 platform or mobile app to get immediate assistance from our support team, available around the clock.

Privacy Email

For privacy-related inquiries requiring a formal written response or data rights requests, please email us at [email protected] with the subject line "Privacy Inquiry". We will respond within 3–5 business days.

This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy for a full overview of our commitment to you.

Security Commitment

Six Ways wisma66 Protects Your Privacy Every Day

Data security is not a one-time project — it is an ongoing process we prioritise every day

256-bit SSL Encryption

Every bit of data transmitted between your device and the wisma66 platform is encrypted using 256-bit TLS/SSL protocol — the same encryption technology used by Malaysia's leading banks to protect their customers' transactions.

Layered Access Control

Your personal data is accessible only to staff who genuinely need it and have been granted specific authorisation. All access is automatically logged to ensure full accountability at every level of the organisation.

24/7 Threat Monitoring

Our systems are monitored 24/7 by automated threat detection tools that are always ready to identify and block any unauthorized access attempts before they can compromise your data.

Regular Security Audits

Wisma66 conducts regular security testing and independent audits to identify system vulnerabilities before bad actors can exploit them. This is an ongoing investment in protecting your data.

Data Minimization Principle

We only collect data that is genuinely necessary to provide the services you request. We do not collect excessive information and regularly review our data requirements from time to time.

Two-Factor Authentication (2FA)

An extra layer of security is available for all wisma66 accounts. Enabling 2FA means accessing your account requires more than just a password — providing significantly stronger protection than a password alone.

Your Data Is Safe with wisma66 — Play with Peace of Mind Today

With world-class security infrastructure and a transparent privacy policy, wisma66 is a platform you can trust completely. Register today and enjoy a safe, fair, and enjoyable gaming experience.

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